Welcome to the Australian School of Industry Service Management Web Site

ASI, previously Leader Communications, have been providing training and consulting to industry since 1994.

Our mission is to “Provide knowledge and skills to frontline managers wishing to become proactive and visionary managers capable of making a significant contribution to senior management and their business”.

…..We provide training programs designed BY
managers FOR managers…..


Organisations today are moving to flatter management structures, consequently supervisors and Frontline Managers must be more than good day-to-day managers.

Supervisors and managers traditionally progress to their level as a result of their technical competence and leadership skills. However, Frontline Managers often lack the financial and other business skills and the know-how in order to effectively develop the business.

Competition is forcing organisations to be more efficient and competent, and with the focus now on TQM and productivity, managers must be more effective and able to provide the forward planning and business leadership required for the future.

Whether you are in the service industry or looking at a career change, we recommend that you take a look at the training we provide.

This practical on-line, workshop-style program is written in every day language for easy study and completion. Apart from a couple of specifics, the course content is Universal, World-best Frontline Management practices and is equally suited to most businesses anywhere in the World.

Our ASI Management Training is available in a flexible, modular format, at any time and anywhere. Your ability to learn the skills you need is not limited by the usual academic calendar. Our services include Tutoring, Mentoring and Assessment.

Study options include ASI On-line and correspondence – Distance Learning which means that you can pace yourself to suit your situation and your training requirements.

You can study just One Course that covers the Topic you need, or a Diploma course that covers a series of modules in a progressive up-skilling and management qualification.

Take a closer look at the ASI On-line training options, that will show you details of each course, including the Syllabus and the investment you need for a future in Frontline Management.